Administrator
Provide vital admin support to PTSG’s Lightning Protection team, managing enquiries, scheduling and compliance documents to ensure safe, efficient testing and maintenance delivery.
Administrator
PTSG Electrical Services Ltd – Lightning Protection Division
Location: Newcastle, Staffordshire
Salary: up to £26,728
PTSG is a leading provider of specialist services across the UK, and our Lightning Protection Division plays a critical role in keeping people, buildings and infrastructure safe. Due to continued growth, we’re now looking for an Administrator to join our busy divisional team and support the delivery of a first‑class service to our customers and colleagues.
The Role
As an Administrator, you’ll provide essential administrative support to the divisional management team and our customers, helping to ensure the smooth operation of our Lightning Protection Testing, inspection and remedial works programmes. This is a varied and fast‑paced role where organisation, accuracy and customer focus are key.
You’ll be working in a health and safety‑critical environment, supporting field‑based engineers and responding to customer needs that are often time‑sensitive.
Key Responsibilities
Handling incoming telephone and email enquiries in a professional, timely and customer‑focused manner
Supporting the administration of planned Lightning Protection Testing, maintenance and remedial works
Issuing, tracking and reviewing documentation including test certificates and reports
Accurate system data input and maintenance of records in line with internal procedures
Ensuring compliance with company policies and processes
Carrying out other reasonable administrative tasks as directed by management
What We’re Looking For
Proven experience in a similar administrative role
Experience within a service‑led environment (supporting field‑based personnel is desirable but not essential)
Strong IT skills, particularly Microsoft Word, Excel and Outlook
Excellent organisational skills with a high level of attention to detail
Confident communicator with a strong customer service ethos
Able to work flexibly as part of a small, busy team
The Team & Environment
Although part of the wider PTSG Group, the Lightning Protection division operates as a close‑knit, fast‑moving team. You’ll report to the Administration Manager but will work collaboratively across the division, supporting engineers, managers and customers alike.
Why Join PTSG?
Be part of a market‑leading specialist services group
Work in an interesting and technically challenging sector
Enjoy a varied role where no two days are the same
Support a service that genuinely protects lives and assets
If you’re an organised administrator who thrives in a busy environment and takes pride in delivering excellent service, we’d love to hear from you.
Apply now and help keep the UK protected.
IND1
- Division
- PTSG Electrical Services
- Department
- Lightning Protection - T and I
- Location
- Stoke-on-Trent
- Salary
- £26,728/year
About PTSG Electrical Safety Division
PTSG Electrical Services Ltd is the UK’s leading provider of lightning and surge protection services. Our specialists design, install and commission bespoke systems as well as providing testing and inspections, repairs and maintenance and upgrades. We also deliver specialist power earthing solutions to clients in all sectors. Our other main area of expertise is electrical testing, encompassing fixed wire and portable appliance testing.
PTSG Electrical Services Ltd is one of the Group’s five independent business divisions. Alongside PTSG Access & Safety Ltd, PTSG Building Access Specialists Ltd, PTSG Fire Solutions Ltd and PTSG Water Treatment Ltd, we deliver the full range of specialist services ‘under one roof’.
To ensure efficiency and alignment with our recruitment strategy, we kindly request that recruitment agencies refrain from submitting unsolicited or speculative CVs for roles that are not currently advertised or assigned to your agency. Please note that unsolicited CVs or applications will not be considered, and we are unable to respond to individual inquiries regarding speculative submissions.